The following details are posted on their Twitter account:
Cebu Pacific Advisory— Cebu Pacific Air (@CebuPacificAir) March 17, 2020
March 17, 2020 (as of 3:00pm)
Suspension of all Flight Operations due to COVID-19
ALL CEBU PACIFIC AND CEBGO FLIGHTS WILL BE CANCELLED from March 19 until April 14, 2020, in support of government regulations on COVID-19. pic.twitter.com/uQQCXU8Dac
ALL CEBU PACIFIC AND CEBGO FLIGHTS WILL BE CANCELLED from March 19 until April 14, 2020, in support of government regulations on COVID-19.
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The Philippine government recently implemented Enhanced Community Quarantine over Luzon, and similar directives across various provinces in the country.
IN SUMMARY: Luzon Enhanced Community Quarantine
We are ensuring the safety of our passengers and operations teams, in compliance with the stricter quarantine measures, land travel restrictions and regulations in place.
The last day of operations will be on March 18, 2020 where Cebu Pacific will operate the following flights from Manila Bangkok, Tokyo, Osaka, Nagoya, Ho Chi Minh, Singapore, Taipei, Bali, and Jakarta. Please check the flight status through https://www.cebupacificair.com/Pages/flight-status
Passenger options on cancelled flights due to COVID-19 are: rebooking with waived fare difference and change fee; full travel fund; and full refund. These options may be processed online via the “Manage Booking” portal in the Cebu Pacific website.
Those traveling between April 15-30 who no longer wish to push through with their flights may avail of rebooking with waived change fee and full travel fund with extended validity to 180 days.
For the health and safety of our passengers and personnel, all CEB Ticket offices will be closed from March 19 to April 14, 2020. For any concerns, please contact Cebu Pacific via bit.ly/CEBrequest. You may also contact our customer hotlines through https://www.cebupacificair.com/Pages/contact-us
For the full advisory, visit: https://www.cebupacificair.com/Pages/travel-advisory
We continue to monitor the situation and will provide updates as soon as possible.
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